1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of HeavensBD (“we”, “our”, “us”) website and services. By accessing, browsing, or placing an order through our platform, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree, you must not use our website.

2. Definitions

• Company: Refers to HeavensBD and its operators.
• User: Any individual or entity accessing or using the website.
• Products: All goods listed for sale on the platform.
• Order: A confirmed request to purchase products through the website.

3. Eligibility & Account Responsibility

To use certain features, users may be required to create an account. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

4. Product Information

We strive to ensure accuracy in product descriptions, pricing, and availability. However, we do not guarantee that all information is error-free, complete, or current. Minor variations in appearance may occur.

5. Orders & Acceptance

All orders placed through HeavensBD constitute an offer to purchase. We reserve the right to accept or reject any order at our sole discretion. An order is considered confirmed only after payment verification.

6. Pricing & Payment

All prices are listed in applicable currency and may change without prior notice. Payment must be completed using approved payment methods. Failure to complete payment may result in order cancellation.

7. Shipping & Delivery

We deliver products to the address provided by the user. Delivery timelines are estimates only and may vary due to external factors. Shipping charges, if applicable, will be disclosed at checkout.

8. Returns & Refunds

Eligible products may be returned within 14 days of delivery, provided they are unused and in original packaging. Refunds will be processed to the original payment method after inspection and approval.

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the exclusive property of HeavensBD and is protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, HeavensBD shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

12. Amendments

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised Terms.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact our support team through the official communication channels of HeavensBD.